REFUND POLICY

Meta Canvas Productions ensures 100% customer satisfaction with our unlimited free Revision Policy which enables you to improve on your initial design brief free of charge through your account area.

To be eligible for a refund, your required designs must be unused and published at any website or anywhere over the internet.

In case of any dissatisfaction from any design services provided by Meta Canvas Productions, you can submit a refund request within five days of your initial designs completion. However, it shall be assumed between both parties that you are satisfied with your initial designs if a refund request is not received within five days of initial designs delivery. For any Special / Combo packages, a refund will be applicable the same as it is on the single packages. To complete your return, we require a receipt or proof of purchase of our services.

All refund requests will be fulfilled as per the following arrangement:

  • If request for refund is made before the order delivery, you would be eligible for Full Refund (less 10% service & processing fee).
  • If request for refund is made within 48 hours of the initial design delivery, you would be eligible for 66% refund (less 10% service & processing fee).
  • If a request for a refund is made between 48- 120 hours of the initial design delivery, you would be eligible 33% refund (less 10% service & processing fee).
  • No refund request will be entertained after 120 hours of your initial design delivery, however since we believe in 100% customer satisfaction you`re encouraged to contact us in case of any concern.
  • All refund requests should be communicated to the support department. Meta Canvas Productions, based on the violation of your user agreement reserves the right to approve/disapprove your request on an individual case to case basis.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges/Changes (if applicable)

We only replace designs if our designed logos are proved to be plagiarized from the internet. If you need to exchange it for the same item, send us an email at [email protected]

The Perfect Designs
From Us to You in 3 Steps!

Delivering top-notch designs for your business in three easy steps.

Brief

Consultation

We gathering important details of your business, such as values, mission, and target audience. This info helps our expert logo designers understand your brand and create a design that is best suited to it.

01
Revisions

Feedback and Revision

After the first version is done, we will share it with you for feedback. You can request revisions until you are happy with the outcome and satisfied with the final design. The number of revisions can change depending upon our policies.

02
Final Delivery

Handing it Over

When you approve the final design, we will give you all the necessary files in many different formats to use in both print and digital. The design will be in high-resolution formats.

03

Feeling Dazed? Our Designs Have That Effect

Engage our custom logo design services for all your design needs and enjoy exclusive discounts on every project.

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Our Satisfied Clients

JOHN STEVE

It's been a pleasure working with Meta Canvas Productions. I got my basic logo design immediately, and it turned out exactly the way I wanted. I would recommend them to everyone in my network or others scrolling through this platform. I will continue to grow my business with their help.

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JESSICA HAMILTON

Meta Canvas Productions deserves to be appreciated for the creativity and uniqueness of their logo designs. They are easily reachable, and the 24/7 support is a cherry on top. Their team fulfilled their promise by providing the design I wanted for my business. Thank you, guys!

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MICHAEL WATSON

A pleasure to work with. We are delighted with the logo they designed for us. Thank you, Meta Canvas Productions, for being responsive and responsible. Keep doing excellent work, and you'll reach the top.

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Happy Clients, Every Time!

SCOTT STEVE

"Meta Canvas Productions is a great company to work with. I got my logo design quickly, and it was exactly what I wanted. I’d recommend them to anyone in my network or anyone reading this. I’m excited to keep growing my business with their help."

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JESSICA HAMILTON

"Good morning! My name is Stacy, and I want to say that Scott Cooper from Meta Canvas Productions did a wonderful job creating my website. He also provided clear instructions on how to manage it myself. I’m grateful tom them and recommend their services."

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MICHAEL WATSON

"I had a project done by Meta Canvas Productions and it was a great experience. We are thrilled with the logo they created for us. Thank you for being responsive and responsible. Keep up the excellent work, and you’ll keep climbing higher."

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Marta

"I started my small business in 2005, then restarted it tried in 2009, and once more in 2013. scott has been working with us for the last four months, and folks, look at the products he has delivered! What scott and his team at Meta Canvas Productions have done in just these four months hasn’t been achieved in the last 30 years. They’ve handled our entire project, including business proposals and branded logos for bahamasshop.com. Thanks, scott and team!"

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Nathan

"I want to give a quick shoutout to my account manager, Scott Cooper, and his fantastic team. My experience with Meta Canvas Productions, especially with scott and his team, has been amazing, with extraordinary results. Every step has impressed me. This journey with you guys has been wonderful. I’m excited about the products that have helped establish my business. I truly feel a genuine partnership. Thank you, scott and team!"

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Joseph

"I’m the owner of a new company, JP Seven SK LLC. Scott Cooper and his team from Meta Canvas Logo Designs created my new website and business card. I’m very pleased with their work. scott did everything that I asked of him and did an overall fantastic job. I’m very satisfied with the design and look of my new website. I highly recommend you to hire scott and his team thanks to their high-quality designs. Thank you so much, scott!"

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CEO - Bahamas Shop

"My name is Lorrie, and I want to talk about Scott Cooper, the project manager at Meta Canvas Logo Designs. His team designed a website for me, and scott was amazingβ€”compassionate and cooperative. He included all the details about my business on the website. I highly recommend them. They’re professional and expert. I’m very satisfied with how my website turned out. Thank you, everyone at Meta Canvas Productions!"

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Corrie

"I just wanted to give you a quick message to show my appreciation. You’ve done an amazing job on my social media, SEO, and improving the backend. You were always there when I needed assistance, even calming me down during a few mental breakdowns with your exceptional work. I also want to acknowledge your boss, Alex, and the effort you all put into my project. I appreciate the team effort."

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